FAQ

What is InCarscyprus.com?

InCarscyprus.com is your new one-way solution to BUY PRE-OWNED CARS ONLINE IN CYPRUS operated by the company Eleftheriou InCarscyprus LTD. We only import the best quality, in-budget, customized, WARRANTED, and branded used cars that suit our customer’s needs.

How do we work?

Buying used cars with InCars is a non-stress, very simple, easy, quick, and cost-effective process. We are associated with top automobile vendors in the UK market and we can find you any car model you are looking for. Either you decide the car model or we help you choose the best model within your budget. Once you have selected the car, a few more purchasing steps, and you will get your car at the doorstep between days. Contact us with any questions.

Why purchase from InCars?

We are InCars Cyprus used car dealers who only care about providing our customers with the most personalized car purchasing experience. At InCars, you won’t be just another customer. You can trust us for the most attentive and authentic services you deserve while purchasing your dream car.

How many car brands do you offer?

We offer an excellent range of prestige and performance cars, almost all top car brands like Toyota, Mercedes-Benz, KIA, Land Rover, Maserati, Nissan, BMW, Aston Martin, Hummer, Audi, Ford, Porsche, Bentley and more are available at InCarscyprus.com virtual showroom.  Most often you’ll find your desired model at our site simple, easy, and quick. In case, if the model isn’t available, we’ll do our best to find it for you in the UK market by filling the online form Find me a Car through our website.

Can i partner with Incarscyprus.com, if yes how?

That’s good to hear! If you are a dealer or you want to be one we are here to help. We import cars also for dealers with the lowest fees. For further details, call us or send us an email at partner@incarscyprus.com

Do I have any career options at InCars?

Thanks for your interest in working with InCars. We value talent and are always open to growing our team. If you need more details, please check our ‘ work with us ‘ page or contacts us at careers@incars.com

Is it safe to buy a car without seeing it in reality?

It is 100% safe when you approach an authentic vendor like InCars, we served hundreds of customers by giving them up to a 2-year warranty. However, we inspect each aspect of the car history database, check the mileage, and run a mechanical test before importing.

Do you import electric & hybrid cars?

Yes. We do import electric and hybrid cars on demand for our clients.

Do you import Vans?

Yes. We do import new and used vans. Contact us

Are your car buying prices negotiable?

No. We don’t negotiate on the price of the cars. We already set the lowest prices you can find in the Cypriot car sales market.

How can your prices be so low?

Good question. That’s what keeps our competitors thinking!  well, it a no secret. we have strong relations with financial institutes and chip companies and they supply us with a wide range of cars on sale or return. We don’t have any associated costs which are why we pass the saving on to our customers.

 

Are there any charges/fees in the beginning?

No, we do not charge anything before you make an order. Our website is free to use for people looking for a new or used car.

 

Are the cars enlisted on site from the current UK market?

Yes, all of our cars are from licensed and trusted dealers within the current UK market.

Do you import from Japan?

Yes we do. We import any vehicle from Japan if passes all CYPRUS Regulations like, 5 years old or newer for Private cars and 4 years old or newer for Commercial cars up to 3 tons.

I saw a car model on your page before and now it's not there. What do I do?

If a car model is no more available on the site, chances are that it might have been sold.

But don’t worry! We have got you covered! All you need to do is to fill out the form find me a car through our website or just directly contact our customer team or/and tell the model you saw on our website. We will do everything to deliver the car you desire for.

Can I cancel after ordering?

In case if your change your mind after ordering, you can cancel the order before signing the car purchasing agreement for a full refund of the reservation deposit.

However, once the car purchasing agreement has been signed, and the advance payment has been transferred to the UK dealer, we already start the car importing process. At that time, a 50% deposit that the customer already has made is no longer refundable.

How do you ensure/check a car's identity?

We do a thorough history check and verify that the car is legally registered in the UK. We do not import any cars that have been declared scrapped, stolen, exported, or have any other legal issues.

How do I reserve a car?

Just follow the instructions on our website by pressing the button ' Request Car Reservation' on the car page on the right side.
Pay the advance payment through and your car will be reserved.

Can I reserve on the phone?

Yes, it’s easy. All you need to do is to call us.

How do I pay for my car?

Check our terms & conditions to see all the payment options offered by InCars.

What is included in your car warranty plan?

Our warranty plan includes a gearbox, engine, electronics, and warranty for the functioning of different parts of the cars.

We deliver cars with a 2-year 100% free warranty that means you can drive a car without any tension from the forecourt. Many cars that we import usually have original manufacturer guarantee.

How long does it take to import car in Cyprus?

Normally, it takes 18-21 days depending on when the shipping process starts from the UK.

Do you do part exchange?

Yes. We do part exchange at InCars Cyprus. Whatever vehicle you have, car, motorbikes, vans, we can help you with everything. You can contact us for valuation or you can go through the online form ‘ Sell your Car ‘ and our staff is always here to help. Of course, we check the car’s condition, mileage, and other factors to determine the transparent and fair price.

Our car experts and consultants have handheld devices to determine fair trade pricing. We will walk you through the whole process and assure you that you won’t be disappointed.

Is the part exchange valuation free?

Yes. Just meet the InCars team and show your car or fill out the online form ‘ Sell your Car ‘ and we’ll do the valuation for free in the next 24 hours.

 

Can I get an online valuation?

Yes and that’s painless. all you need to do is to visit our SELL YOUR CAR page, fill the form and our team will do a free valuation of your car based on the market rates. Let us help you get the best rates for your car.

How InCars will deliver my car?

Once we have the car ready and completed the whole process, our team will deliver in any city Nicosia, Larnaca, Limassol, Paphos, or Famagusta with zero delivery charges.

Do you deliver the car if I can't pay at that time?

No. You must pay the remaining amount to get the car.

When can you deliver the car?

Normally, we deliver the car on working days. However, if there is a situation we can deliver on the weekend as well.

Can you deliver the car in surprise boxes for special occasions?

Yes, we can deliver it in surprise boxes after all the payment made and paperwork is done.

Can I sell my salvage car to incarscyprus.com?

Absolutely. At InCars, we buy salvage cars for cash. Contact us for more info.

Do you purchase any car? What if I do not have a car ownership certificate or the car is not registered in my name?

Yes, but without the original car ownership certificate, we do not purchase any car. In case, if you don’t have a certificate or need to register your car, please contact the nearest citizen office for the process. It won’t take you long if you have been paying the licensing fee and have all the required documents. 

How InCars will pay me?

We pay through bank transfer or cash.

Will InCars Advertise my car for sale?

Yes, we do. It’s very simple. go to our SELL YOUR CAR page and fill the form. We will enlist your car in our collection in less than 24 hours and pass through all of our social media platforms Facebook, Twitter, Instagram. How simple is that!

Is my personal data secure with InCars Cyprus Automobiles?

The confidentiality of customers’ data is our top priority. If you have any question related to data privacy, check our privacy policy or send us an email at privacy@incarscyprus.com

What if the car specifications are altered or it is damaged upon receiving?

We do a thorough inspection before importing a car. Our team examines each and every aspect of the car so the damage is rare. We also ask our clients to check the car upon delivering it. If you are still not satisfied or the car doesn’t meet your specification, contact us immediately by call OR send us an email to complains@incarscyprus.com . Our team will respond to your complaint as early as possible and we will do everything to rectify the problem.

What do I do If I need to ask a question?

Our customer services operate 24/7. You can contact us whenever you have something in your mind related to the car. Moreover, you can reach us at info@incarscyprus.com or by a call for more details.

Who do I talk to if there's a problem in my car?

If you have any problem with the car, you can directly contact our customer support and discuss your issues. Our team is always here (from 8 a.m to 8 p.m Monday to Saturday) to help you with everything.

How do I register a complaint?

The team at InCars always strives to give the best customer experience. We make sure our customers don’t find any trouble with our services. We’d be really sorry if you have to face a problem. You can email us at complaints@incarscyprus.com and let us know what happened. We’ll do everything to make things right for you!

How can I contact InCars?

We value our customers more than anything. If you want to ask something, our customer support is available 24/7 to help you with your car-related sale or problem. You can also reach us at sales@incarscyprus.com, info@incarscyprus.com, phone: 77-77-77-40